Terms & conditions

You can use Homecue if you’re 18+. Don’t register interest as someone you’re not, don’t claim properties you don’t own, don’t spam owners. We can suspend accounts that misuse the platform.

Homecue is an introduction platform. We don’t conduct or warrant property sales — that happens directly between you and the other party (or your respective agents and lawyers). Always do your own due diligence on a property before any transaction.

The platform is free to use. If a property changes hands as a direct result of a Homecue connection, the seller agrees to pay Homecue a commission of 0.5% of the agreed sale price (GST exclusive), payable within 30 days of settlement.

What counts as “attributed”?A buyer registered interest in a matching location (property, street, or suburb) at least 7 days before the sale was finalised, the owner was a verified Homecue user, and at least one of: (i) the owner opened the buyer’s contact details, (ii) the parties communicated directly, (iii) the buyer or owner self-reports the connection.

Disputes are resolved in good faith first. Failing that, governing law is Victoria, Australia.

Owners must verify ownership before viewing buyer details. We support postcard verification (we mail a code to the property) and document upload (e.g. rates notice). Submitting false verification evidence is a misuse of the platform.

Homecue provides the platform “as is”. We don’t accept liability for indirect or consequential loss arising from your use of the platform, except where Australian Consumer Law implies non-excludable warranties.

We may update these terms from time to time. Material changes will be emailed to registered users at least 14 days before they take effect.