Privacy policy

Homecue (“we”, “us”) operates the Homecue platform at homecue.com.au. We’re an Australian business and this policy is governed by Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

• Buyers: name, email, mobile, location preferences, optional message.
• Owners: name, email, property address, ownership verification documents (if uploaded).
• Everyone: basic analytics (page views, device type) — no third-party advertising trackers.

• Match buyer interest to verified property owners.
• Send transactional emails (interest confirmations, owner alerts).
• Send digest emails — only if you opt in.
• Verify property ownership.

Buyers:when you register interest and a verified owner’s property matches your location, the owner can see your name, email, mobile, preferences and message. We never sell your data.

Owners: we only show your verified property address publicly — never your contact details.

• Supabase — database + authentication (AP region)
• Resend — transactional email
• Vercel — hosting
• Google Maps Platform — address search + maps
• Lob — postcard verification mailing

You can access, correct or delete your data at any time. Email privacy@homecue.com.au and we’ll action it within 30 days.

We keep interest submissions for 24 months from last activity, then anonymise them. Owner accounts are kept until you delete them.

If you’re not happy with how we’ve handled your data, you can complain to us first, then to the Office of the Australian Information Commissioner (oaic.gov.au).